A BRIEF HISTORY- Our original facility (Pigeon Valley) has been in operation since 1962
- Silver Bluff was built in 1984; The Bluffs in 1992; Arrowhead Cove in 1999; and Silver Bluff Rehab in 2010
- Iola Kenny, Jean Longley and Lisa Leatherwood – three generations of licensed nurses in long term care
- In a publicly traded and corporate dominated industry, family owned facilities have real advantages:
- Hands-on management of the facilities;
- Decisions not solely based on short term financial interests;
- The ability to make decisions more quickly;
- The freedom to innovate.
PHILOSOPHY AND INNOVATION
- A homelike setting with a "de-institutionalized" approach
- Selective menus, home-style food;
- On-site Chef Manager and Dietician
- A resident-centered environment, pets and plants, neighborhoods and staff empowerment
- Multi-level services as needs change
- Use of technology – user-friendly web site, wi-fi for professionals, residents, public, electronic records, etc.
- On-site child daycare center
- On-site EMS station
- Use of solar power to cut costs and be environmentally friendly
KUDOS
- Five star rated facility by the Center for Medicare/Medicaid Services
- NOVA (New Organizational Vision Award) recipient
- Awarded the Transformational Change Leader Award by the Carolina Centers for Medical Excellence
- Subject of numerous news articles and shows (including NBC Nightly News, WLOS TV, Asheville Citizen Times, The Mountaineer) highlighting innovation and quality
- Selected clinical site for Duke University's Nurse Practitioner Program, Western Carolina University's Nursing Program, and Haywood Community College's Nursing and NA Certification Programs